Payments.
- What payment methods can I use to place an order?
The following payment methods can be used:
1. Debit/Credit Card
2. Apple Pay
3. Instalment Plans via Tabby
4. Google Pay
Orders & user information.
- Can I modify my order after it has been approved?
For purchases made through our website or mobile application, modifications such as adding or removing products, changing size, colour, or quantity cannot be made once the order status changes to ‘Shipped’. - How can I place an order through the website or mobile app?
You can place an order through our mobile application or website by signing into your account or creating a new one.
Simply select the size and colour of the items you wish to purchase and add them to your cart. Then, choose your delivery method, enter your shipping address, and select your preferred payment option to complete your order. - How can I create a new account?
Click the “Register” link at the top-right corner of the screen. After entering your email address and password, provide your mobile number. You will receive a code on your phone to complete the registration process. You can also fill in additional details on your profile page to stay updated on our special promotions. - How can I update my account information?
Click the “Sign In” link at the top-right corner of the screen. After signing in, click the “My Profile” link. On the “Edit Profile” page, you can update your personal information. - What should I do if I forget my password?
To reset your password, click on the ‘Sign In’ link located in the upper-right corner of the screen. On the ‘Sign In’ page, select the ‘Forgot My Password’ option. You will be prompted to enter the email address associated with your account. Please ensure that you enter the same email address used during registration.
After clicking ‘Submit,’ a password reset email will be sent to your inbox. Follow the instructions provided in the email to create a new password and regain access to your account. If you do not receive the email within a few minutes, please check your spam or junk folder. - Is it important to create an account to be able to place an order?
Yes, it’s important to create an account to be able to place an order, so you can track your order and refund your order if needed.